A journey of a thousand miles begins with a single step.

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I Need Help

Urban Ministries of Durham provides help to anyone in need, regardless of race, religion, sexual orientation, gender identity, physical abilities or ethnicity.  The program is designed to provide short-term assistance and time to gain renewed energy and direction for the next phase in the journey. UMD is the primary provider of emergency shelter for single adults and the secondary provider of emergency shelter for families in Durham

IMPORTANT UPDATE: Durham has established a new Coordinated Entry and Diversion System. Anyone in need of shelter must first report to Durham County Social Services (DSS) for a coordinated entry and diversion intake. Clients who cannot be diverted from shelter will then be referred to us. Where to go if you or someone you know needs Emergency Shelter:

Intake Hours for Assessment and Referrals

Day Hours 8:30 AM to 3:00 PM 
Durham Human Services Building (DSS)
Lobby 27 (Aging and Adult Services)
414 E. Main Street, Durham NC 27701

Evening Hours 4:30 PM to 8:00 PM
Weekend Hours 4:30 PM to 8:00 PM
The John O'Daniel Exchange Building
801 Gilbert Street, Suite 203 Durham NC 27703

(Corner of Gilbert and Pearl Streets—between N. Elizabeth and N. Alston streets and above Holloway Street close to TROSA Moving and SEEDS)
Ring the Doorbell on the "A" Frame sign that says "V.O.A" (doorbell is not on the building). Phone Number: (919) 817-5620

If you are hungry, come to the Community Café at one of the posted mealtimes. 

If you need groceries, clothing, hygiene items or need help sorting out the services in the community to help prevent you from becoming homeless, come to the Food Pantry and Clothing Closet at the posted times.

If you are feeling lonely, depressed and in need of support, come to speak to the UMD chaplain, a UMD staff member or stop by to share a meal with others in the Community Café.

Urban Ministries does not provide financial assistance to meet emergency needs at this time. For this type of assistance, contact the Department of Social Services at  919-560-8000 or visit their website.

For a more complete listing of social services in the Durham community, visit our Partner Agencies & Community Resources page.