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COVID UPDATES

In-person intakes with Entry Point Durham are only available by phone. If you are in need of shelter or are at risk of becoming homeless, please call 984-287-8313 to set up an intake by phone.

COVID UPDATES

In-person intakes with Entry Point Durham are only available by phone. If you are in need of shelter or are at risk of becoming homeless, please call 984-287-8313 to set up an intake by phone.

shelter

Each year, UMD offers emergency shelter to nearly 850 homeless adults and children in Durham. We are the primary public shelter for single men and women, and we serve as the backup shelter for families where we host 9 family rooms.

Congratulations on starting your journey

You’ve just completed the hardest step--realizing you need support to end your homelessness. You’re not alone and we’re here to help. Hundreds of people end their homelessness each year at UMD and exit into housing. Let’s get started.

UMD welcomes all neighbors regardless of race, ethnicity, religious beliefs or non-faith, sexual orientation, gender identity, or disability. Using the best practices of housing-first and low barrier philosophies, we seek to reduce barriers that prevent homeless neighbors from taking advantage of an emergency shelter stay while focusing their stay on obtaining housing as quickly and responsibly as possible

Hours of Operation

Front desk available 24/7

919-682-0538 ext. 5288

Our Process

Intake

To give you the best shot of ending your homelessness, you need to first complete an intake with Entry Point Durham. Information you provide at intake helps identify a program that best fits your needs. In fact, you may not need a shelter stay!
Complete an intake

Journey Pathways

We have a main journey path that we encourage everyone to take. This journey includes working with a case manager, developing a housing plan, and receiving helpful referrals--all with the goal to end your homelessness for good. However, this journey is not mandated. Not everyone is ready to take this step, but one may need emergency housing until they are ready. Everyone receives a 30 day check-in and exit date to keep someone’s homelessness brief. Most clients will continue to work towards their housing goals with their case manager.

in-house programs

Case Management

Clients are assigned a clinically trained case manager that will help you:

Navigate housing, income, and wellness while on your journey

Collaborate with you to create a Housing Plan

Set goals that need to be accomplished to leave the shelter for your own apartment

Identify income goals that best fit your needs and make appropriate referrals, including to our in-house workforce development program.

Create wellness goals for your mind, body, and spirit

in-house programs

Workforce Development

If you need income from a job, our Workforce Development Program is here to help. The team and referrals made to partners will help you:

Get an ID or secure a bonding letter to work despite criminal justice involvement

Build a resume, apply for jobs, and prepare for an interview

When you land the job, the team will partner with you, your case manager, and the shelter team to accommodate your work schedule, transportation issues, and other needs to help you be successful at work while staying at the shelter.

learn more about how we can help

We're honored to help

850 Individuals Served

Annually

9 family rooms

Keeping families together

Case Management

By trained social workers

We're honored to help

850 Individuals Served

Last year alone

9 family rooms

Keeping families together

Case Management

By trained social workers

Check out our annual report to see what we accomplished last fiscal year!

See our dollars at work
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